Privacy Policy

AId band (hereinafter referred to as 'Company') establishes the following Privacy Policy (hereinafter referred to as 'Policy') regarding the handling of users' personal information in the service provided on this website (hereinafter referred to as 'Service').

'Personal Information' refers to 'personal information' as defined in the Act on the Protection of Personal Information, which is information about a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact information, or other description contained in the information, as well as data related to appearance, fingerprints, voiceprints, and information that can identify a specific individual from that information alone (personal identification information) such as health insurance card insurer numbers.

The Company may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, driver's license number, etc., when users register to use the service. The Company may also collect transaction records and payment information containing users' personal information from the Company's partners (including information providers, advertisers, ad distributors, etc., hereinafter referred to as 'Partners').

The Company collects and uses personal information for the following purposes:
1. To provide and operate the Company's services
2. To respond to inquiries from users (including identity verification)
3. To send emails about new features, update information, campaigns, etc. of services being used by users and other services provided by the Company
4. To contact users as necessary for maintenance, important notices, etc.
5. To identify users who violate the terms of service or attempt to use services for fraudulent or improper purposes and refuse their use
6. To allow users to view, change, delete their registration information and view their usage status
7. To bill users for usage fees in paid services
8. Purposes incidental to the above purposes of use

1. The Company may change the purpose of use of personal information only when it is reasonably recognized that the purpose of use is related to the purpose before the change.
2. When a change in the purpose of use is made, the Company shall notify users of the changed purpose by the method prescribed by the Company or publish it on this website.

1. The Company temporarily processes voice data in this Service but does not store it on servers.
2. Voice data is temporarily processed in memory for AI processing and then immediately discarded.
3. Conversation history is not stored on servers to protect user privacy.
4. The Company does not provide voice data to third parties or use it for AI training.
5. Voice data processing is performed based on users' explicit consent.
6. Users can stop voice data processing at any time.

The Company will not provide personal information to third parties without obtaining prior consent from users, except in the following cases. However, this excludes cases permitted by the Personal Information Protection Act and other laws:
1. When it is necessary for the protection of life, body, or property of a person and it is difficult to obtain the consent of the person
2. When it is particularly necessary for improving public health or promoting the sound development of children and it is difficult to obtain the consent of the person
3. When it is necessary to cooperate with national institutions, local governments, or their commissioned parties in performing affairs stipulated by laws and regulations, and obtaining the consent of the person may hinder the performance of such affairs
4. When the following matters are notified or announced in advance and the Company has notified the Personal Information Protection Commission:
• That the purpose of use includes provision to third parties
• Items of data provided to third parties
• Means or methods of provision to third parties
• Stopping provision of personal information to third parties upon request from the person
• Method of accepting requests from the person

1. When requested by the person to disclose personal information, the Company shall disclose it to the person without delay. However, if disclosure falls under any of the following, all or part of it may not be disclosed, and if a decision is made not to disclose, the Company shall notify the person without delay. A handling fee of 1,000 yen per case will be charged for disclosure of personal information.
• When there is a risk of harming the life, body, property, or other rights and interests of the person or a third party
• When there is a risk of significantly hindering the proper implementation of the Company's business
• When it would violate other laws and regulations
2. Notwithstanding the provisions of the preceding paragraph, information other than personal information such as history information and characteristic information will not be disclosed in principle.

1. If the personal information held by the Company about a user is incorrect, the user may request the Company to correct, add, or delete the personal information (hereinafter referred to as 'correction, etc.') through procedures specified by the Company.
2. When the Company receives a request from a user under the preceding paragraph and determines that it is necessary to respond to the request, the Company shall perform correction, etc. of the personal information without delay.
3. When the Company performs correction, etc. based on the provisions of the preceding paragraph, or when it decides not to perform correction, etc., the Company shall notify the user without delay.

1. When requested by the person to suspend or delete the use of personal information (hereinafter referred to as 'suspension of use, etc.') on the grounds that the personal information is being handled beyond the scope of the purpose of use or was obtained by fraudulent means, the Company shall conduct necessary investigations without delay.
2. Based on the results of the investigation in the preceding paragraph, if it is determined that it is necessary to respond to the request, the Company shall perform suspension of use, etc. of the personal information without delay.
3. When the Company performs suspension of use, etc. based on the provisions of the preceding paragraph, or when it decides not to perform suspension of use, etc., the Company shall notify the user without delay.
4. Notwithstanding the preceding two paragraphs, if suspension of use, etc. requires a large amount of cost or is otherwise difficult to perform, and alternative measures necessary to protect the rights and interests of users can be taken, these alternative measures shall be implemented.

1. The content of this Policy may be changed without notifying users, except for matters separately stipulated in laws and regulations or this Policy.
2. Except when separately determined by the Company, the changed Privacy Policy shall take effect from the time it is posted on this website.

For inquiries regarding this Policy, please contact the following:

Address: Japan Yamaguchi Iwakunishi
Company Name: AId band
Department: Customer Support Department
Email Address: support@ai-dband.com